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Ring Video Doorbell

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Skewed camera view
hardwired-video-doorbell
troubleshooting

One of my door bell camera views as partial skewed. There is nothing on the cover causing this. Suggestions? ![image|230x500](upload://pR3YNWu7IcES31zikfH63OYSksT.jpeg)

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06-04-2023 04:09:33

Responses (2)

  • J

    Hello @user41601. Thank you for providing that screenshot. I would recommend trying to [reboot your Doorbell using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-). You can also factory reset your Doorbell by pressing and holding the setup button for 20-25 seconds and then [reconnect it your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    07-04-2023 06:53:28

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      07-05-2023 06:53:34

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