General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
AC
Shopify dont allow me to make my purchase when i login for NZc
cs-support
ring-protect-plans

Hi Ring Support, It appears you guys have issues on your login page for users in NZ making a purchase on the AU website. Upon adding items to cart it works as a guest visitor on your AU site, but as soon as i login it takes me to a Shopify error page. This have been occurring for very long now. Now i cant make a purchase unless you send me an email reminder to complete my abandoned cart as a guest user which means i cant get my subscriber 10% discount. Help please! ![image|231x500](upload://4CRGDoXZJKTztIk2AmBJR1gOyKC.jpeg)

796

0

0

29-01-2021 10:34:40

Responses (1)

  • U

    Yes, they do have issues on their end because I['](https://superbotanicals.co/)m experiencing the same issue for nth time and I haven't been able to find the solution.

    0

    28-09-2022 08:08:39

      C

      Hi @user24506. Are you receiving a different error message or the same one as the original poster shared? If you're receiving a different message, please share a screenshot. Additionally, what internet browser are you using?

      0

      28-09-2022 06:17:52

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

3

User
Solutions

B

Boone

1

User
Solution

J

j0hnmsch

1

User
Solution