Shopify dont allow me to make my purchase when i login for NZc

Products General Questions
1

Hi Ring Support,

It appears you guys have issues on your login page for users in NZ making a purchase on the AU website.

Upon adding items to cart it works as a guest visitor on your AU site, but as soon as i login it takes me to a Shopify error page. This have been occurring for very long now.

Now i cant make a purchase unless you send me an email reminder to complete my abandoned cart as a guest user which means i cant get my subscriber 10% discount. Help please!

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2

Yes, they do have issues on their end because I’m experiencing the same issue for nth time and I haven’t been able to find the solution.

3

Hi @user24506. Are you receiving a different error message or the same one as the original poster shared? If you’re receiving a different message, please share a screenshot. Additionally, what internet browser are you using?