Hi - I’d like to make use of the current sale to order some cams, but it appears that Czech Republic has been removed as a shipping destination in both the EU Ring store and Amazon.de Ring store.
Is this a bug or is CZ no longer a supported shipping destination? I ordered a doorbell from the store earlier this year with no issues. CZ is still listed as a supported country for the app.
Hi @user46180 . What item are you trying to order? If you can, please also share a screenshot of what you see on your end when you try to put the Czech Republic as the shipping destination, just ensure any personal information is covered.
Hi, I have the same problem, checked by other Ring Users and the same problem - even if we have Protect Plan active, no possibility for shipping to Czech republic.
It’s not just Czech Republic… I just talked to support. They are now only shipping to 12 EU nations …
This sucks big time …as I invested heavily in the Ring Ecosystem …
I ordered some cameras through Amazon with delivery to Czech Republic, but no discounts, no 10 % from Protect plan… Did they tell you why they stopped deliveries here?
Hi neighbors. I looked into this further, and the current list of European countries that Ring delivers to can be found here. If your country is not on that list, we do not sell or ship to your country at this time. You can still contact support for assistance if you already have a Ring device and need help. Your continued feedback is appreciated and has been passed onto the appropriate team.
That’s a very informative post. Thank you for that.
But we’re paying customers already - “Protect Plan”, “Lifetime warranty”, etc., you remember? And we ask why you quietly removed our country from the list? Or at least why without any notice? Should we still be paying for our subscriptions? Do you plan also to cut off access to your servers for our devices?