U
Shared access suddenly gone
shared-users
troubleshooting
I was given access to a ring device recently. Multiple invitations were sent to me and I set up access through the first invitation. The next morning, I no longer had shared access and I had another invitation in my email inbox. My question is, is there any way shared access can be removed accidentally, or does the account owner have to go in and deliberately delete access and send a new invitation?
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26-01-2023 01:28:58
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Tom_Ring
Hi @user34466. The only way to delete Shared User access would be for the Shared User to delete the Location off of their phone or for the Owner to remove them from Shared Users Access. Both of these actions are deliberate and not easy to "accidentally'.
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30-01-2023 03:14:43
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