looking to have the volume sliders for motion and ring separate, so you can have ring louder than motion for example.
at the moment they are linked, even though each section has the slider which in itself seems strange, if they can’t be separate then why have two volume sliders ?
Totally agree! Having two separate sliders in settings when they’re connected is misleading. I turned my ring volume all the way up, and turned my motion volume almost all the way down, and totally missed my doorbell because I had no idea turning motion down also turned ring volume down. So stupid. These need independent volume capabilities. And until then just have one slider to not confused people…
We just purchased a Ring chime and encountered the same issue as above. It’s already been almost a year and a half since the first post and it doesn’t appear that Ring is working on a solution. Not being an expert, I would thing a simple software update is all that would be needed.
Hello, has anyone had any luck with this query? I could really do with both volume settings being independent, especially with guests coming in the evening when kids are in bed, you ask them not to ring the doorbell, but the motion sensor wakes the kids up anyway
Have not had our Ring doorbell long, but I was amazed, the chime and doorbell did not have separate volumes. Very annoying! And then even more surprised when I find this request has been out there for so long. This seems like a very obvious feature that needs to be added.
I work in tech and this actually seems to be a bug and should be prioritized to be fixed. Not categorized as a “feature request”. The sliders exist independently which is confusing for users… Either make it work like it should, or create a single slider in the previous menu to make it clear that it controls both ring and motion alerts.
Ideally and clearly we want the first option (independent volume controls functioning properly)