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Second property/account
installation
troubleshooting

Hi all. Firstly please note that I am 61 years old and not very IT savvy. I have Ring products at home and they work fine through WiFi. However, I also have a second premises that i use for storage. At the moment there is no mains power and no Internet in place..I have a spare cellphone with a high capacity GB data sim account and a high capacity solar assisted power bank to power it and these items I hope can be used in lieu of WiFi..QUESTION Can I use the phone in conjunction with a (battery) Ring camera , and if so , how could I view images remotely on my own regular smartphone ? Do i need a second Ring account and email address etc.. Any advice would be much appreciated.

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08-09-2022 06:51:05

Responses (1)

  • C

    Hi @user23003. Ring Doorbells and Cameras require a stable internet connection, so mobile hotspots are not recommended as they do not provide a stable connection like a router and modem will. This setup would work better if you're able to get a stable internet connection in place at the second location. If you do, you can have multiple locations in the same Ring app under the same Ring account. I hope this helps clear things up.

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    08-09-2022 17:02:52

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