Scratchy Echo of my own Voice while Call

Hello @all,

I have the Intercom wired with my Sidle BTS 850-02.

I always hear my own voice using the app in a scratchy Echo.
I unwired, rewired the cable/connections a lot of time. Also did a lot of new installation processes. Always the same :sob:

The other side at the door works great. No Echo, no scratches :man_shrugging:

Is there a solution for the echo in the line?
Is it possible to add a echo suppressor in the app?

Thanks for your feedback

Hi @ClapTrapper. Thank you for reaching out to Ring Community. Please contact our Ring Intercom customer support by emailing or calling our team, and we will be more than happy to take a look at this with you. You can find our support number here: https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support. We look forward to hearing from you.

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