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M
Scam email saying "Review Recent Setup Attempt Within 7 Days"
cs-support
notifications

I got a scam email from Ring Team with subject: Review Recent Setup Attempt Within 7 Days Could you please verify if it is an scam email, it does not address me with my name or any account information. the content is below: Your reminder to review a recent setup attempt. **Action required within 7 days.** Last week, we paused an attempt to set up your Security Camera, which is currently linked to your Ring account. Here are a few things you can do now. **Remove the device from your account to allow setup by another Ring customer.** 1. [**Open the Ring App**](http://ring.com/app/s/accountsettings), tap ☰, and choose Devices. --- --- 2. Select the device you wish to remove. 3. Tap the Device Settings tile then tap General Settings. 4. Select Remove This Device. **Allow the device to automatically unlink from your account.** If no action is taken by May 27, this device will be unlinked from your Ring account and made available to set up for another Ring customer. **Give us a call.** If you’d like to contest this setup attempt, please contact Ring Customer Support at [**1-800-656-1918**](tel:+18006561918).

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28-05-2023 05:26:58

Responses (2)

  • C

    Hi @Mahdad. I'd suggest following up with our[ support team](https://support.ring.com/hc/en-us/articles/213608406#callus) to verify the legitimacy of this email. They can take a closer look and help ensure your Ring account is safe and secure.

    0

    30-05-2023 05:41:26

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      29-06-2023 05:42:25

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