Samsung Fridge

Hey neighbors!

Sorry for the delay in getting back to you on this. I wanted to reach out to Samsung Support for this concern specifically, as it seemed to be something on their end from what I’ve seen in your post, and other neighbors in the Community.

Samsung has stated that you may be having a concern with your device and the Ring app that they have recently reported on. They ask for our neighbors to try to add the “Ring Widget” to the home screen (Long press on home screen -> select Widgets -> choose Ring). They state that if the devices appear on the widget, you are logged in and should be ok. Although, you may not see your devices there, as the Ring App will not work with the OS on the fridge since the “One Time Token mechanism has been removed,” as they described it. They also stated that they are currently testing an alternative app to replace the current “Ring App.” The update for this is expected by end of June.

Feel free to report back once you notice that you have gotten this update, or with any other interactions you may have when reaching out to Samsung Support! :slight_smile:

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