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RedWolfe

Safety screwdriver replacement
hardwired-security-cameras
cs-support

I recently got a ring doorbell and the screwdriver that came with it to screw in the security screw appears to be defective as you can see by the supplied image. It is nearly impossible to turn the screw because the screw driver doesn’t fit properly. How would I get a replacement sent to me? ![image|375x500](upload://4m5PO4W5JEaDQLDVlY9le2J5sb6.jpeg)

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07-02-2023 09:11:33

Responses (2)

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    Caitlyn_Ring

    Hi @RedWolfe. That screwdriver should be a T15 Torx to fit the security screw for your Doorbell. You could check a local hardware store for this screwdriver, or you can contact our [support team](https://support.ring.com/hc/en-us/articles/213608406) and request a replacement.

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    09-02-2023 10:28:44

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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      11-03-2023 10:29:26

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