I recently got a ring doorbell and the screwdriver that came with it to screw in the security screw appears to be defective as you can see by the supplied image. It is nearly impossible to turn the screw because the screw driver doesn’t fit properly.
How would I get a replacement sent to me?
Hi @RedWolfe. That screwdriver should be a T15 Torx to fit the security screw for your Doorbell. You could check a local hardware store for this screwdriver, or you can contact our support team and request a replacement.
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