Amazon Alexa + Ring
Routine with Alexa for Motion Detection won't work
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09-04-2023 11:57:38
Responses (4)
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11-04-2023 05:23:02
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17-04-2023 07:19:09
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11-12-2023 04:25:53
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12-12-2023 08:43:30
Im using all Kasa TP-Link smart switches. In my note I mentioned these switches all work with other aspects of Alexa and other routines I have set up (turn on in response to basic motion detection from my Ring Cameras and when door sensors open from my Ring door sensors)…the issue appears specific to routines that are triggered by the “person detected” Ring camera feature. I have already done all the other troubleshooting of adding/removing skills and routines.
Im happy to follow up with Amazon Alexa support as a next step, but given Ring is owned by Amazon and you are both marketing this integration feature, can you escalate this to the Alexa team internally. Based on this thread as well as this other related one below, it appears to be a bug and not an isolated incident.
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20-12-2023 11:17:48
I have exactly the same issue.
I have ring cameras around my house and have set a routine in the Alexa app to switch on lights when the cameras detect motion but it does not work. I have checked the settings as per this thread and deleted and redone the routine but cannot get Alexa to do anything when a motion is detected. This must be a bug with Alexa or Ring
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28-12-2023 09:23:40
I figured it out! You already know that that Ring app and the Alexa app are 2 different apps and work independently. You have the ring skill enabled in the Alexa app. Great! You already have your cameras set up with person detection in the Ring app. Great! What doesn’t turn on by default is person detection in the Alexa app. Even though you have person detected on in the ring, the Alexa app doesn’t register that detection. Go into your Alexa app, go to your cameras, select the camera that you want, go to the camera setting and turn on person detection. Once I did this, my routines with person detection started working.
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07-04-2024 04:12:42
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Caitlyn_Ring
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10-04-2023 09:29:16
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