On 26 Oct 20, I received my replacement set of Ring Door bell
On 28 Oct 20, I made an overseas call to US and asking for a Prepaid Return Shipping Label via email so I can return my Faulty Ring doorbell back to Ring.
Now my query is Do I Still need to return the faulty set back? If yes, I still yet to receive my return shipping label
Pls assist
They can’t help you here. You need to call customer service.
Been calling and FB them
Still yet to recd my return shipping label.
Can i use back the one they sent me last Year?
Hi @sino238. In this case it may be best for you to reach out to our support team directly, as this a neighbor-to-neighbor support forum rather than a direct line to support. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.