Rings application security login procedures are really screwed up

Tried to log into Ring.Com to view recordings on my desktop instead of my phone.
Ring.com makes me answer a multi-part puzzle to prove I’m human AND THEN it sends me a code to enter…AND THEN ring makes me answer ANOTHER multi-part puzzle to prove I’m human…
HEY RING you are annoying customers and wasting our time… A code to my phone should be enough to prove my identity!