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B
Boone
> @Gramis3 wrote: > Why I am not getting notifications of someone at my door on my smart phoneHello @Gramis3 ,To have notifications (text-type messages "pushed" to your phone), double-check the "Ring Alert" (for receiving Notifications when someone presses the doorbell button) and the "Motion Alert" (for receiving Notifications when triggering movement is detected at your doorbell) and both toggled to enabled (swipe-right). This link should help:[https://support.ring.com/hc/en-us/articles/210052646-Understanding-Notifications-for-Ring-and-Motion-Events](https://support.ring.com/hc/en-us/articles/210052646-Understanding-Notifications-for-Ring-and-Motion-Events)Also double-check your phone's settings, for Sounds and Notifications are enabled, you do not have "Do Not Disturb" set on your phone settings. You might also need to double-check your phone's Application Manager to ensure you've granted permission and allowed the Ring App to do notifications.:)
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26-10-2020 08:36:39
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