I used to have a monthly plan for my doorbell, but for some reason it lapsed, I guess because payment didn’t process (not sure why because my credit card information hasn’t changed since I first signed up). I’ve been trying to sign up again for a long time and it’s like Ring just doesn’t want my money.
I tried multiple times from the app and I keep getting a message about the payment not being able to be processed. It tells me to check my billing address, but my billing address is correct. I tried again on my computer and it still doesn’t work. I tried every card I have multiple times and I still get the same message about the billing address.
It’s been months since I’ve been able to have videos record on my doorbell because of this. Is anyone else having this issue? I’ve seen several posts over the last few months from people saying they’re having different problems with making payments to Ring. You would think the company would fix these issues because it’s costing them money.