Have a Ring Doorbell wired to front door. Has been working great for a couple of years. Over the last week some activity will not play (Person Detected or Live View). Have tried on two different Samsung phones and computer and the same History will not play. We had house cleaners come to the house yesterday. 3 different times people came into the house and all videos of them arriving show up and viewable. They all left the house 2 hours later and nothing showed up, no motion or activity.
When trying to open a LIVE view of doorbell usually will not open on any device. Have checked the Internet speed and have 160MB download and 25MB upload (have a new mesh network). When connected to Ring from the app the battery symbol is solid Green 100%.