I can’t get my Ring Video Pro to show in the SmartThings app, I don’t even see it in my list of devices. I have Samsung linked to Ring and Ring is linked to Samsung. As I go through the process, it seems like everything works until the last step. I tell SmartThings what “room” to assign my doorbell to, it says “processing” and then takes me back to the screen where I need to choose what device I am adding. My credentials are all as they should be. I don’t understand what I am missing. Does Ring still work with SmartThings?
I was under the impression that, in SmartThings, I would at least have a screenshot of my camera that I could tap and take me to a live view and use my doorbell ring or motion detection in automations. I can’t even get my device to add! I am beginning to have buyers remorse, I purchased Ring trying to keep all my devices in the SmartThings ecosystem. But, I am starting to doubt this is going to work.