Hi, This week we replaced Ring Door Bell with Ring Door Bell 2 and added a Floodlight cam but on set up accidentally we used two different Iphone and emails will the subscription icloud service be compromised or will the single location identify the subscriber?
Hi @TerryJ. Whichever email address was the previous owner with a subscription on the account, you will need to make sure you have all devices setup under that account. You will need to have just one account be the owner for all devices so that you only need one plan on the account and so that the accesses for each shared user are not confusing. I recommend removing whichever devices are set up on the email address not associated with the plan and then re-setting them up on the proper account. If you need any help or guidance in this process, please feel free to reach out to our support team here!