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R

Reno1980

Ring Smart Lighting Motion Sensors

I purchased two motion sensors in January 2020. I have always used Energizer Ultimate lithium aaa batteries. I have recently replaced the batteries, but I am being notified that the battery is low? I have tried replacing the batteries, but same issue. Is the product defective?

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01-08-2020 07:28:09

Responses (1)

  • M

    Marley_Ring

    Hi @Reno1980! If you've just replaced the batteries with new ones, there should be no need to replace them again. The best first step here will be to trigger a motion or even reconnect the motion sensor via a setup process in the Ring app. Once complete the Ring app should update and display the proper battery status. I hope this helps! :)

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    04-08-2020 05:08:06

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      R

      Reno1980

      Hi thanks for the reply. You were correct. Battery is showing full now

      1

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      04-08-2020 07:44:36

      M

      Marley_Ring

      Glad to see this update, @Reno1980! I hope you continue to enjoy your Smart Lighting and the Community. Feel free to reach out with questions, or share your experiences, anytime! :)

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      05-08-2020 06:02:22

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