Ring Shipping Issues

I recently placed an order for a ring spotlight wireless camera and a CHime. Well my order arrived and I only have the Chime device? I went online and checked my order and it was correct, as in I had ordered a camera and a chime device. However I only recieved the chime device.

Hey @rkoola1. Were you given additional tracking information on your order, as it’s possible they have shipped separately? If you have no additional information and the camera has not shown up yet, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.