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C
Ring protect plan
I paid for two yearly subscriptions back in April, ordered another cam and did the monthly plan for just that one, so why did it switch all three cameras to the monthly plan and acting like I didn't pay out almost $65.00? I'm not going to give more money when I already paid for the yearly plan for two cameras and they took chat off of here
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08-06-2020 11:19:16
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Chelsea_Ring
Hey @Crochetmomma. To get any billing concerns addressed and receive any applicable refunds you may need, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. As we are a neighbor to neighbor support forum, you will need to reach out to them directly to get this addressed! Let me know how this goes, neighbor. :)
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08-06-2020 08:52:12
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