Ring Protect Plan during COVID-19


Is there a way you can extend my membership or refund my subscription? I am home all day… and never away from my house and my budget is kind of tight. I hope you can at least extend my membership for my two devices… Please let me know what you guys can do for me during this difficult time !


Hey @Mike5. As we are a neighbor to neighbor support forum, you will need to reach out to our support team directly on this concern. For this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back and let us know what they were able to do for you!