Ring programs

If I start out with basic program - and after I get the hang of everything and its working as I need… is it a problem or big deal to switch to the plus program?

@debedo wrote:

If I start out with basic program - and after I get the hang of everything and its working as I need… is it a problem or big deal to switch to the plus program?

I did something similar, renewed my Basic Plan ($30 yearly) and shortly afterwards switched to the Plus ($100). I was charged on my credit card for the $100 and then received a refund back to my credit card for the Basic Plan. The credit back wasn’t the full $30 (although very close), so either it was a pro-rated amount and/or the tax portion was un-refundable.

Hi @debedo! This happens quite often, and the process is quick and seamless. You can manage your subscriptions while signed in on Ring.com, including upgrading. Check out our help center article which includes steps on how, and more information about payments and refunds. I hope this helps! :slight_smile:

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