Amazon Alexa + Ring
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Ring PRO - Automatic doorbell feed on Echo devices stopped working
Hi.A week ago my video feed on both Echo devices (Show, Spot) after doorbell stopped working.Announcement is made on all devices, but no video at all. There’s not “RING.COM” display at all …Some facts:i tried to disable/enable Ring skill many timesI re-added Ring doorbell in Alexa many timesI re-enabled “Dorbell press Announcements” on doorbell settings in Alexa app.I didn’t change any names of Alexa devicesWiFi signal strenght of doorbell is excellentEDIT: Today, in the morning video feed worked. Once. I tried again now and it’s not working …
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22-11-2020 15:46:45
Responses (5)
- I
Disable free time fixes my issue with the announcement. Hope that helos
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25-12-2020 21:13:18
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- H
Same issue here, Ring support is still not aware of a fix as of today....There is a similar post here:https://community.ring.com/t/bug-report-echo-show-not-automatically-showing-proven-reproducible-issue-with-workaround/12514
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08-03-2021 19:54:21
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- T
Still having this issues in XXXX. My Echo show only slows the Ring Doorbell video preview sometimes. The rest of the time it just shows a text notification on the screen.
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29-04-2024 01:40:33
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- J
Hi @troy818. If you have tried the steps mentioned in the solution and are still having the same concern, give our support team a call for further assistance.
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01-05-2024 15:38:09
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schirmat
Same for me it worked fine for a few days and now, it only announces someone's at the door.. :(At least it could display a screenshot like it does on the smart notifications of the phone? that's convenient and easy enough isnt it?
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08-12-2020 23:15:36
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