B
Ring pro 2 and mechanical chime
hardwired-video-doorbell
troubleshooting
Hi
I upgraded my ring pro hardwired doorbell that used a greenbrook dht01a-c. Everthing worked fine via the ring transformer.
I upgraded to the new ring pro 2 as it had more features and again its own transformer. But this time when I changed the door bell and the transformer the mechanical chime stopped working.
After a few calls with ring technical support they said this chime wasn’t compatible. So I checked the list and got a Byron 765.
The app settings are good in that the chrome type is still mechanical and the transformer voltage is 23v.
I was told then untold that I needed a power kit so not sure how I can get this mechanical chime to work.
Each chime has 4 terminals, with terminal 0 connected to doorbell and terminal 3 connected positive from transformer.
Can anyone assist pls?
Thanks in advance.
538 •
0 •
0 •
27-08-2023 11:31:10
Responses (1)
B
Hi no pro power kit came with the purchase. Ring have told me I need one, then on another call was told I don’t need one.
Bottom line is that I have a mechanical door chime that used to work with pro doorbell but now doesn’t work work pro 2 doorbell - even now that I have a compatible mechanical door chime.
0
31-08-2023 10:09:35
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
0
31-08-2023 08:04:25
•