Amazon Alexa + Ring

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D
Ring Pro 2 and Level Lock integration in Ring app
hardwired-video-doorbell
troubleshooting
app-request

I have these two hardware devices and have each working in its respective app (Ring app for the doorbell and Level app for the Level Lock). I want to add the Level Lock to the Ring app so it can work in unison with my doorbell or see the locked/unlocked status of the door in Ring.I followed the instructions here: https://support.ring.com/hc/en-us/articles/360060191612-Using-Your-Level-Bolt-and-Level-Touch-in-the-Ring-AppMy situation isn't covered as my Ring has a serial number starting with G9E. When I try to add the Level Lock to Ring, the app runs me into setting up my doorbell again. I'm not sure what happens after that as I already have my doorbell set up and can't do it again.Help needed and appreciated,Davemonski

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12-12-2021 19:25:08

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