I received my brand new Ring Peephole yesterday and set everything up.
The camera was working perfectly fine last night, but when i tried checking in on it this morning it would not connect. The doorbell itself is not functioning and there’s a flashing blue light every 1 second. It has been doing this for the past 3 hours now.
I have checked the forum, watched youtube videos and tried all of the troubleshooting suggestions, but nothing seems to be working. I made an attempt on resetting the device by holding the orange button for over 30 seconds and then waiting for 5 minutes for it to boot up, However it would only flash a blue light for 1 second and then be off for 1 second. This process would continue itself endlessley. I have tried connecting 2 different phones to the device, both an Iphone and an android, however both seem to not be working.
I have tried several hard resets on the device without any luck. The Location of the router is less than 6 feet from the doorbell.
There were several Motion Detection notifications from last night which have been saved. Majority of this footage was pitch black and showed us nothing. Now, Whenever I try to connect with the live view, It will not “activate” the device and will give me the message: " **Failed to connect. ** We are having trouble connecting to your ring doorbell". In the history of the camera it will say that there was a live view, But when opening this it will show a black screen.