Good Morning!
I received my brand new Ring Peephole yesterday and set everything up.
The camera was working perfectly fine last night, but when i tried checking in on it this morning it would not connect. The doorbell itself is not functioning and there’s a flashing blue light every 1 second. It has been doing this for the past 3 hours now.
I have checked the forum, watched youtube videos and tried all of the troubleshooting suggestions, but nothing seems to be working. I made an attempt on resetting the device by holding the orange button for over 30 seconds and then waiting for 5 minutes for it to boot up, However it would only flash a blue light for 1 second and then be off for 1 second. This process would continue itself endlessley. I have tried connecting 2 different phones to the device, both an Iphone and an android, however both seem to not be working.
I have tried several hard resets on the device without any luck. The Location of the router is less than 6 feet from the doorbell.
Kind Regards,
John
There were several Motion Detection notifications from last night which have been saved. Majority of this footage was pitch black and showed us nothing. Now, Whenever I try to connect with the live view, It will not “activate” the device and will give me the message: " **Failed to connect. ** We are having trouble connecting to your ring doorbell". In the history of the camera it will say that there was a live view, But when opening this it will show a black screen.