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Ring on line payment for products
account-settings
troubleshooting
cs-support

I have attempted to purchase RING products form the on line RING site..Payment was made by VISA Debit The funds were received by RING RINGS.s own internal VERIFICATION Team then cancelled the order due to 'payment format' issues The telephone and online customer services team cannot answer when questioned ,,what does 'payment format' issues mean? I have used this payment method before with no problems! Worldwide recognised payment method!! Any ideas???

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11-04-2023 07:18:53

Responses (2)

  • T

    Hi @user42049. If difficult to say what this might be without having access to your account. Feel free to send us a private message on Facebook @Ring and one of our agents can assist you with this. You can also give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    12-04-2023 03:58:07

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      12-05-2023 03:58:18

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