Ring no power

I have no power to ring and I have went through the steps removing the battery and putting it back in I have also press the button to reset. There still isn’t any power my WiFi can’t find my ring name and also my ring has been hard wired. There was a tornado in April that knock the power off for days. I need assistance ASAP

Hey @AHILL0310. For immediate assistance, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Since your device is not powering on, it is best to give our support team a call regardless.