Ring motion sensors not triggering routines
Hello ring family. Since the update, I have noticed that the none of the ring sensors are triggering Alexa routines anymore. My routines are working fine when I do a test play of them but when trying to auto trigger the routine by one of the ring sensors, the routine doesn’t play. Example: I have a door contact sensor on my garage side door. When the sensor is opened, it turns on garage light. When the sensor is closed the light shuts off. I have gone through the process of unlinking… linking back etc… still not working. Anyone else experiencing this
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26-11-2020 03:38:49
Responses (32)
- C
Nothing Ring Alarm related triggers Alexa routines now Motion Sensors, Door Sensors or Alarm state changes, nothing triggers an Alexa routine anymore. I used to have lights that turned on/off when doors opened/closed, nope not working anymore. I used to have everything turn off when the Alarm was set to away mode, nope not working anymore. The routine activates if I test it and the Alexa app even know if a door is open or closed etc, but no routines can be triggered.
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19-07-2021 04:47:28
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BSame problem here. Alexa can see my Ring motion sensor in its linked devices list, but I can't get any routine to be triggered when motion is detected. This seems to be 1) a common and obvious use case and 2) something people have been reporting for months. C'mon Ring, get your act together!
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24-08-2021 05:04:22
- M
Hey @BB23! Try disabling the Ring skill and announcement in your Alexa app, then re-enable them. Please also check the wifi connection of all related devices (Ring/Alexa). Feel free to let us know how this goes! :)
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24-08-2021 05:16:59
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- D
Hi all has this issue fault happened again I can manually run my routines which should be triggered by the ring motion sensor And via Alaxa I can see the sensor picking up the motion but it does not trigger the routine. It was all working fine untill 11th January then just stopped triggering the routines ?
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15-01-2022 02:51:12
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- D
Hi - Same issue here, everything just suddenly stopped working. Any updates?
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18-01-2022 06:19:21
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Tom_Ring
Hey neighbors. I wanted to share this Community Post [here](https://community.ring.com/t/my-favorite-alexa-routine/37519) about creating Alexa routines. I has some great information that might help!
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05-05-2021 11:14:28
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