Responses (29)

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David_Sr

Same here. I've tried everything, rebooting Alexa devices, rebooting my router, disable skills etc. I think this is related to the recent Alexa app update!

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27-11-2020 16:12:42

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BradleyB

Finally found this thread this morning, after two plus days of no routine triggers. It is still an issue here. For those that say it is corrected, did you do anything to move this along? I have reset all devices and redid all routines. Any help is appreciated!

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27-11-2020 17:32:32

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BradleyB

Thanks for the reply Joel. My routines literally just started working again, as I was reading it! All seems well again. Have a great weekend!

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27-11-2020 17:47:05

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TIMSoCal

Still not working here in SoCal

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27-11-2020 17:51:25

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Ringy1

Works now here on west coast

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27-11-2020 18:55:32

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jaffoneh

Works here in the west coast now as well. It looks like they implemented a fix and monitoring it: [https://status.ring.com/](https://status.ring.com/)

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27-11-2020 19:06:33

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GDO

Not working here either. East coast USA. Installed ring a couple of weeks back and have not been able to get alexa routines to work. Figured it was not supported.

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26-12-2020 22:57:52

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C

Chesterflaps

Got my system yesterday and everything was fine with routines but this morning none of them work. They work when I play the routine through the Alexa app but not when I open a door for example. Anyone else still having this issue? On the phone to support now but not hopeful.

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17-01-2021 12:46:36

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Uteman25
Still having the same issue. Motion sensor will not trigger my lights on routine. What is the solution here Ring?
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28-03-2021 18:50:30
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thisisjames
Same here. Ring alarm gen 2 only arrived this week and I was excited to create some routines but the door sensors aren’t triggering anything. I get the notifications on the Ring app, so I know they’re working, but no routines. Any news on a fix? Are all the posters from November still having issues as well?
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05-05-2021 20:24:08
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Tom_Ring
Hey neighbors. I wanted to share this Community Post [here](https://community.ring.com/t/my-favorite-alexa-routine/37519) about creating Alexa routines. I has some great information that might help!
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05-05-2021 23:14:28
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