My Ring front doorbell stopped showing live video on my tv, but still has audio and good WiFi connectivity. It’s connected to an LG OLED tv via Amazon Fire TV Cube. Still have good live video/audio on iPad and cell phone, just not on tv anymore. Suggestions, please.
Hi @user29384. You can try disabling and reenabling the Ring Skill in the Alexa app to see if that resolves your concern. We also have this Help Center page here with further information on how to connect Amazon Alexa-enabled devices with Ring devices, as well as Ring and Alexa troubleshooting tips. I hope this helps.
Thanks, but none of those helped. Because the system used to work fine and no settings were changed, it appears that either the Ring or the Amazon Fire TV Cube software is faulty. The Cube also continues to play Ring doorbell street audio after self-reverting to cable and streaming tv shows on video. Really disappointed in the lack of Ring/Amazon Fire interface.