Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
M
Ring intercom: To display live view in linked camera when intercom is buzzed
app-settings
intercom
app-request
I would like to see the Ring app display a live view of the chosen linked camera when someone rings the intercom & not just a record a video of the event in the linked camera on the intercom answer screen. In fact I personally feel that feature this would be much more usefull than a video recording of the event. As would allow the user to see who is Ringing the intercom in realtime.
I had made this suggestion to customer services who advised in an email reply that I should switch to the camera tab in the Ring app to get a live view of the caller at the intercom when the intercom is rung. But this does not work as by the time you've switched to the chosen camera to see who has pressed the intercom button. The intercom feature in the app has timed out & you can no longer answer the intercom call.
Please could you add an auto live view feature in a future update to the Ring app, to display a live view of the linked camera on the intercom answer page in the Ring app?
1560 •
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06-11-2022 06:35:50
Responses (9)
J
I thought this works, when I bought my Intercom and a ring cam this week.
Apparently it still doesn't.
@ring: this ist a musthave feature!
If someone is calling via ring intercom (which is great with my ritto doorbell system!) the linked camera should display the video.
This should especially work on echo show devices and Ring App.
Thank you.
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15-06-2023 11:12:09
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O
This is actually what I planned and was hoping to do too. Intercom is a great idea but it's not possible to answer an Intercom call AND watch the live view from the Spotlight Cam at the door. Additionally it would also be awesome to be able to use the Ring Chime as a notification for Intercom! Please @ring add those features.
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17-10-2023 06:57:55
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D
Yes, bought a ring intercom with a security camera for this exact purpose!! It's very misleading where they say you can link your security camera to the ring intercom.. sure it triggers recording, but we want to see who's at the door. Please update the app to allow this
1
18-10-2023 09:16:53
B
Why is this not a feature yet it’s very frustrating it won’t even work but trying to make it a routine in Alexa please Ring sort it out
0
02-02-2024 05:10:36
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neilm-uk
1
08-11-2022 10:26:37
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