Ring intercom support for multiple doors on same intercom


it would be great if the ring intercom would support multiple doors too open.

In our living complex there are multiple doors connected to the same intercom with one button (TCS - ISW3030) which need to be opened individually.


I have the same question. The website says it’s supported but when I tried it wouldn’t work and the guy on the helpdesk said it’s not!?

1 Like

Hello, same situation here. I have 2 doors. On the first door, I need to type the code 212, on the second door, I need to type just 12. What do I need to do?

I have the same problem. It seems the Ring device is not able to manage multiple encodings with some intercoms.
Actually, when checking my system (Elvox 6309/R684) for compatibility, it results compatible with a single door and incompatible with multiple doors. The compatibility check asks for multiple doors before asking for your intercom brand and it doesn’t stop you immediately when declaring you have to open multiple doors. So I assume there are some models for which Ring is able to manage multiple codes.
In other words, it seems we are just unlucky owners of incompatible models. I would be happy to get a feedback by someone who owns a compatible model, for confirmation that such models exist.

1 Like

Thanks for the hint! Yet nothing I can do beside placing the feature request here.

Same issue. My building uses STR HT40 intercom and there is courtyard doors to my staircase in addition to buildings front door. Unfortunately it seems like Ring currently only supports single doors. Hope this can be implemented as software patch.

Also have a TCS, ISW5010-0145. Same Problem. Can only operate one door, second door a ring by a visitor not gets recognized.

I have two doors connected to my home intercom.

Current Ring Intercom installing process communicate with one of the doors and after that the installation proces is finish. I can pair Ring Intercom to open door 1 or door 2. The installation don’t enable to pair the device with my both doors that needs to be open.

The majority of these devices (virtually all BTicino devices and there are millions of devices installed) have 2 buttons for controlling the second door or turning on the lights which work even when the device is not being used. Why has only 1 button been implemented in Ring Intercom?

Ring team please planning to enable to open more than one doors with more buttons!