Ring intercom notifies when neighbor bell is rang
So I live in Spain but no forums for there yet, living in a buildig, got myself a Ring intercom, it works very good when someone rings at our number. BUT sometimes our home intercom does not ring but we receive the Ring app notification that someone is ringing at the building portal, and is ringing someone else in the building.. Anyone a clue what I can do?
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17-04-2023 07:58:39
Responses (20)
- U
I have the same problem. False notifications with urmet 1130. The intercom isn't ringing and for some reason (door opener pressed or neighbour call) it notify me someone is calling me...
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18-04-2023 03:42:56
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- U
Even today I received a notification when my neighbor rang and the model of my intercom is Urmet 1130 if anyone has any information or solution I would be happy
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18-04-2023 06:04:28
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- C
Hey neighbors, would you mind reaching out to our [Intercom support](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) team on this matter? That way they can take a deeper look to see what might be causing this and how to correct it. Thank you!
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18-04-2023 08:20:00
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Hoover
I am trying to solve a wiring problem between the Ring Intercom and the STR Elektronik WF 26. According to the manual it should be: **Ring Intercom STR Elektronik WF26** A1 red 3 A2 brown 1 A3 black 4 A4 white n/a A5 gray 2 A6 purple 5 I live in a multi-tenant house. The problem: I get a ring message on my smartphone not only if it is ringing at my door but also when someone is ringing at any neighbor. My STR WF26 responds properly, i.e. only when someone rings at my door. Any ideas??? 5 seems to be the appartment bell 4 seems to be the front door bell 2 and 3 seem to be the door opener 1 and 2 seem to be the power supply
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21-11-2022 10:10:20
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