Ring Intercom not working with Came BPT YC/300A
I have wired it all and checked it, It all goes smoothly, but when it's time to do the test, it fails saying there was a comunication error, I tried to contact the customer support and they're saying to try and rewire everthing but no with no difference. And this is how it looks:  I'm still waiting for a response from them... but it's already been one week, so I'm here to ask if anyone can help Below I've posted the steps and the error
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28-04-2023 01:51:03
Responses (9)
- C
Hi, Here just to update everyone about the progress, i didn't change che wireing configuration which was right from the start. Support team finally get back to me through email, and they told me to not change anything an just to re-run the 'test' fase of the configuaration. And this time it indeed work without errors
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09-05-2023 06:16:25
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C@CasatechGF I'm happy to hear your Intercom is now working without issue. Thanks for sharing the solution that worked for you as well! :)
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10-05-2023 05:22:50
- C
@CasatechGF hi, I have the came bpt yc/300, is it possible to open 2 doors? Thanks 
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24-05-2023 05:47:04
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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23-06-2023 05:47:38
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eddienst
Same problem with BPT YKP/300. I have opened a thread here, with a picture: https://community.ring.com/t/intercom-does-not-work-on-came-bpt-ykp-300/200650
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09-05-2023 02:26:58
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