Good morning, I connected the ring intercom to an Italian intercom LT TERRANEO 600ws. It works the call, door opening, notification, and I can talk from my cell phone to the outside seat, but I can’t hear the external microphone. You can hear a looping noise. The links are correct. Does the A4 wire have to stay free?
Hi @SirHenry, Welcome to the Ring Community!!!
We’d be happy to take a closer look at this with you. Please send us a clear picture of the wiring and another picture of the case of your current intercom where we can see the model number. Our team will then be able to investigate this further.
We look forward to hearing back from you.