Ring Intercom Fermax3311

Hi Guys i hace a problem with the sound. The door open perfectly bu the sound not work.i cant hear the people and the people cant hear me.

Thks

Hi @user290994 Welcome to the Ring Community, and thanks for reaching out to us. We’d be happy to take a look at this with you.

Could you please share some pictures of your current wiring? This will help us better understand your situation and provide you with the appropriate support.

We look forward to hearing back from you.