Ring Intercom: continuous buzzing
Hi there! I just installed my Ring Intercom. It's a great piece of equipment and instructions were clear. However, I do hear a continuous and annoying buzzing on both the Ring app and the building intercom, once I answer the call. But... If I pickup the handset itself, the buzzing goes away and I can talk over the Ring app nicely. So I guess there's some kind of sound feedback/bad wiring going on. Any ideas about where to start? Thanks!
1187 •
0 •
2 •
01-05-2023 07:27:03
Responses (2)
- T
Thanks @Justin_Ring. I've been through those articles... couldn't find a solution. I'm not even able to find the cable schema for the Ring Intercom, so I can do some testing myself. I need to know the wiring schema for speaker/mic/ground. Anyway, I reached out to your support team and they're helping me. Let's cross fingers!
•0
03-05-2023 06:53:08
- S
Hi @Traste, did you solve the problem? I have the same issue and the support seems can't help me. Thanks in advance. Ettore
•1
29-11-2023 10:50:26
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Traste. We have some [articles](https://support.ring.com/hc/en-us/sections/4417082373780-Ring-Intercom) regarding the Ring Intercom that I suggest going over to see if they help. If not, reach out to our [support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) dedicated specifically to the Ring Intercom for further assistance.
1
02-05-2023 05:39:02
•