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Ring Intercom and Urmet 1131/002..no audio from outside
Hello,…Yesterday i got the ring intercom and I install It on my Urmet 1131/002.
Everything work well except for one thing:
When i receive the call from external, I not listen anything from outside in the app but outside listen me very well. The Urmet work perfectly.
I try to ask the help from assistance but the only thing that they tell me Is that the connection Is ok and they wait the reply of second level assistance…
Anyone had a similar problem and fix It?
Thanks.
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18-02-2024 01:47:23
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Enzo_Ring
Hi @barbarus85 . Welcome to the Ring Community!
We are sorry to hear that you encountered issues with the Ring Intercom.
We’d be happy to take a closer look at this with you. Please send us a clear picture of the wiring and another picture of the case of your current intercom where we can see the model number. Our team will then be able to investigate this further. We look forward to hearing back from you.
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19-02-2024 09:41:18
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