Responses (16)

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  Greg51

  JUNK JUNK JUNK!!! A week ago I got a Ring 3 and a Chime Pro and had them installed. I bought another camera for the front door and had it installed today. After having paid an electrician several hundred dollars to install them I realized the new camera wouldn't update and it couldn't be used until it did. I called Ring support and was told that it wasn't updating because the battery was too low and, because of the cold temperatures the battery wouldn't charge. The representative I spoke to suggested I UNINSTALL the camera, bring it inside, charge it and then REINSTALL IT!! She then admitted that it was "a little inconvenient"..... to her uninstalling a camera, bringing it in to charge and then reinstalling it a few times a week is "a little inconvenient".... WHAT????? She then sent me an email suggesting that I might be interested in other Ring cameras, both of which were at least another $200. So far I've spent roughly $350 in equipment and $250 on installation and their suggestion is that I spend another $200 on equipment and then another $250 to have that equipment installed. Unbelievable and utterly RIDICULOUS! I'll never spend another dime on this company, their equipment or their service. Ring might be worth it if you could get the criminals in your neighborhood to only consider breaking into your home between late April and early September. This is complete BS

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  17-02-2021 01:47:44

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  rondow65

  I have a question Greg about your equipment. If everything was wired as in electricity, why are you having to deal with a battery in the first place? I'm just trying to find out if your wired why the battery. Thank you. I'm sorry you had a hard time with your system and your Ring customer service. rondow65

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  11-08-2021 03:21:58

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  Gebena

  Now on my 3rd Ring Product but never again does not record people coming up the driveway all settings are correct etc only see their back when they are leaving will sell them and buy a cloud edge product it seems most review sites think the same RING your getting poor reviews and need to do an upgrade that works.

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  19-02-2021 08:16:26

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  Marley_Ring

  If you are having concerns with the operation of your Ring device, it's best to create a new post in the appropriate category. Make sure to provide details as to what is occurring, what type of Ring device you are using, and any steps you've taken to resolve. This can help Community team members and other users offer specific suggestions that might help.

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  19-02-2021 03:46:17

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• J

  Jaxson59

  Totally agree, got mine Xmas, worked fine for a couple of months now keeps going offline even though I have great internet. Won’t recommend this to anyone

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  11-03-2021 04:17:02

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  RingDoesntWork

  Same here. Bought a 3+ and it was horribly buggy. Got a replacement and it is just as bad. Won't connect to a good new router. When it did initially work, it ignored settings for motion zones, it ignored the People Only mode and stopped giving pre-roll. I have spent ridiculous amount of time trying to get it to work properly and a lot of time talking with customer support. Just awful. This was my first and I would never buy another Ring product.

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  25-04-2021 05:05:41

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