J
Ring floodlight wired pro. One of the side lights stays dimly on
hardwired-security-cameras
troubleshooting
Ring floodlight wired pro. One of the side lights stays dimly on
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21-05-2024 08:36:35
Responses (1)
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Caitlyn_Ring
Hi @Jazgumtalia. First, try a reboot using the reboot option in the Ring app. If that doesn’t resolve this, you can perform a reset by holding down the setup button for at least 20 seconds. After the reset is done, walk through a new setup in the Ring app using the steps under Set Up a Device.
If the lights are still not working correctly after trying the troubleshooting steps above, please reach out to our support team at one of the numbers available here for further assistance. You can also get in touch with our team on Facebook @Ring by sending a private message.
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22-05-2024 07:43:45
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