M
Ring Floodlight Cam - broken plastic mounting bracket, where to buy a replacement?
hardwired-security-cameras
negative-feedback
installation
cs-support
Hi, I was installing my ring floodlight cam and I broke 1 of the hooks off the plactic mounting bracket :mansad:Is it possible to order a floodlight cam mounting bracket on its own? Links would be great. Thanks
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12-12-2020 20:14:14
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dan_payne
I've also just had the same problem. On tightening the cap, the bolt cracked the plastic mounting plate and pulled through. I was careful not to 'over-tighten' the 2nd bolt, so my camera is currently hanging off a single bolt! Hopefully a call to customer support will see a replacement delivered. But as everybody says above, Ring need to review the design. In the past I've installed several Ring floodlight cams and didn't have this problem. I wonder whether something has changed in the manufacturing process to make the plastic more brittle?
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12-05-2021 18:10:13
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