I’m attempting to connect a ring light via a new echo dot 4th gen as the bridge. The ring app says I need to connect an Alexa compatible device and then enable ring in skills. I do this but it doesn’t do anything in the ring app. I’ve deleted/reinstalled, disabled and enabled skills in Alexa. No luck. I just can’t get it to connect. How should the normal process work with echo dot? Is this a product issue?
Hi @user8808. You can find the information we have on using your Echo device as a Smart Lighting Bridge in our Help Center Article here. I’d recommend following the steps outlined there in order to get your Echo device set up as a Smart Lighting Bridge. If that doesn’t work, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.