Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Ring doorbells -tone changes
I have suggested this before to an agent not sure of it ever made it’s way to the appropriate channels. The ability to change the actual doorbell tone like you can in the chimes?
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27-11-2020 20:46:10
Responses (22)
- L
Please can you implement the ability to change the Ring Video Doorbell tone, preferably to match the options supported in the app, and on the Chime devices.A lot of customers clearly don’t like the default sound, and (based on conversations I have with friends and colleagues), it is a key reason why people choose the Nest doorbell over the Ring doorbell.I have been working in product management for around 10 years, so I’m well aware of the lead times to implement new features in software, apps, firmware and hardware, but I have to say, I’m very surprised that a key feature like this was missed in the first place. I’m even more surprised that despite the numerous customer complaints on your site (from over a year ago) that this feature is still not available. Is there some issue with the hardware preventing this feature from being developed/released?
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03-01-2021 12:23:18
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- S
Agreed, I would have chosen Nest if only they had an effective chime system. I suspect Ring only have this forum to give the illusion that customer feedback matters.I’ve given plenty of direct feedback via customer service (e.g. ability to soft-reboot devices to fix connection problems, etc) many months ago and - sadly - Ring have yet to implement these or share a roadmap that proves their products will match or exceed competitors.
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09-01-2021 11:22:17
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- W
+1.I was a bit floored to find that, with all the useless features being added all the time, this very basic one, widely desired by your community, is still a no-show years after the first requests
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24-02-2021 12:03:30
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- S
The ‘ring chime’ is just awful and I’d say lots of the general population feel the same way (they just haven’t seen this board)… As I said on another board, the Ring chime does more harm to your brand than good.Rather than just muting I want a nice ‘doorbell’ noise. Not too much to ask is it. It is after all a doorbell…This ring chime is worse than Crazy Frog, so please let us have the choice.
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31-07-2021 07:53:22
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selim
Also disappointed when I realized this is not supported. Would be great to have this!
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21-12-2020 12:42:31
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