Hi Ring Community,
This is my first post and I am sure some of you have already heard an amazing feature that Amazon rolled out to specific Fire Tablets on 27th Oct 2020 and it is called ‘Device Dashboard’ which, after some updates, appears as an additional button, alongside the ‘back’, ‘home’ and ‘task manager’.
The first time I clicked on it, I thought to myself, wow! Was this another smart home dashboard normally found on Echo Show Devices but this is even better! I really like this device dashboard and it certainly can turn my new Fire HD 8 (2020) Tablet into one smart home control centre which is a plus thing to have. I could mount the whole tablet on a wall and simply use it to control all my smart devices in the house. The device dashboard is very easy to use and is linked to my Alexa accounts. Whatever smart devices I have already linked in to Alexa are shown on this dashboard as tiles (similar to ActionTiles) showing all my 7 smart cameras (both Ring and Neos Smartcams). I just click on whatever I want to see and within about 5-8 seconds, I see a live feed of the camera. In the house, I have a Ring Doorbell Pro, a Ring Elite Stick-Up Cam, 5 Neos Smartcams, Hive Active Heating and Yale Sync Smart Home Alarm IA-320 System as well. On the device dashboard, I can also see my Hive Thermostat showing my current temperature but unfortunately, I cannot see Yale so I cannot control my house alarm from there. I can see this entry in my Alexa App. It would be nice to be able to control my Yale home alarm system on this device dashboard too!
Now, enough said. I have encountered one major problem when using the device dashboard on both of my Fire 7 (2019) and Fire HD 8 (2020), when I click on any ‘camera’ tiles, all working fine except the Ring Doorbell Pro. Instead of showing live feed, it announces, ‘I did not find the device named camera’. I just don’t understand. On the ‘Ring - Always Home’ App, I named this Ring Doorbell Pro as ‘Doorbell’ and on Alexa App, it is also named the same thing and the live feeds do work on both of my Echo Show 5 and 10 (2nd Gen) without any issue by saying ‘Alexa, show me doorbell’. Other Ring Stick-up Cam I have in the house works ok on the device dashboard so I don’t see why Ring Doorbell Pro is the only one not working on the device dashboard at all.
Is there something I haven’t done? Please advise. Has any of you experienced this issue?