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Ring doorbell not working probably will not connect to hard wire and WiFi
hardwired-video-doorbell
Recently I had to remove my ring doorbell and when I refitted to it’s base it wouldn’t connect to the wired base and now it’s not connecting to my WiFi. How much would it cost me to replace with a new ring doorbell.
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28-06-2021 20:39:34
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Caitlyn_Ring
Hi @JohnHatch. Have you contacted our support team regarding this concern? They can help walk through troubleshooting steps with you to try and get your Doorbell reconnected to wifi properly. If they aren't able to help you find a solution, they can explore other options with you. Our support team can be reached at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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29-06-2021 17:47:21
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