ring doorbell no live view

I bought a new battery from amazon charged it and fitted it to the door bell now i have no live view so i refitted the old battery to the door bell and now i have live view what going on system status say everything is good but no live view

Hi @steph621. If you are having issues with the Live View, try looking over this Community post here for some tips and tricks. If those don’t work, you can try to reconnect your device to wifi, which will prompt it to do a quick update. I hope this helps!