Feature Request Board
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Ring doorbell low battery notification on phone
The ring doorbell provides a notification on the phone when it senses someone and when the bell is rung. But it needs a low battery notification that displays on the phone like the other notifications do. The last two times my battery was low I didn't know until the device stopped working. Having to open the app to check for this notification doesn't fly because I don't open the app unless I want to see who is at the door. A Low battery condition is too important to hide inside the app.
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15-04-2020 21:35:31
Responses (12)
- N
A battery health page that shows all the percentages for all your devices would be hugely helpful for all of us with multiple devices.
•1
18-06-2020 06:19:38
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- R
The latest update added audio to the notice for battery low and that needs a way to be turned off. Why you ask? Well when you get a notice at 3:45am that your battery is at 30% for your doorbell accompanied with an audible alert waking you up makes you not so stoked with the product. Anyone found a work around to this yet?
•2
28-06-2020 15:17:01
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- N
Last night, the low battery alert for our backyard camera went off at 1 AM. Both my husband and I woke up startled and flew out of bed grabbing our phone to see who was ringing our doorbell. My mother who is elderly, also woke up startled (not good). Fortunately, nobody was at our door in the middle of night. Unfortunately, all of us were shaken up and some of us could not fall asleep for fear that it would go off again. We are surprised that there is no option to turn off this notification or at least allow us to schedule the alert during the day when we are awake. We are currently charging the battery. Please tell us what our options are? Please also let us know if . Thank you.
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10-07-2020 00:23:43
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- H
I didn't get a battery alert and the one time I really needed to know who was at my driveway through the camera, it wouldn't connect. I didn't know the battery was low. We have a driveway sensor that told me someone was in our driveway. It was dark, and I couldn't see who was in our driveway via the camera. Turns out it was our local sheriff responding to a 911 hang up call from our address. I'm still unsure how that happened because we do not have a land line, only cell phones and neither were in use or show having made a call to 911 services. But what if it weren't the sheriff who showed up? I don't understand how this could have happened. Mostly I am concerned that I did not receive a battery alert.
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13-08-2020 15:37:26
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I'd prefer to charge my Ring before it gets really low & sometimes, especially in the cold of winter, power drops really quickly. If I could say pick: "Low Battery Warning at: 15%/20%/25%/30%" that would be great.
1
04-06-2020 05:58:32
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