I have a Ring video doorbell and Echo Show 8. I have a really strange issue which I don’t think has been raised if anyone can help?
The issue I have is when the doorbell is pressed I am not receiving notifications on the echo show. I can view the Ring doorbell on the Echo Show if I ask Alexa.
When I go into Announcement Devices, the Echo Show isn’t present.
Amazon, Alexa and Ring are all using the same email address. I receive motion and doorbell alerts on my phone.
To confuse matters further, my son installed the Ring and Alexa app, logged in with my accounts and can see the Echo Show in broadcast devices ?! This is using the same app and account as me.
Even with this enabled for notifications on my son’s Phone, this still doesn’t work.
I am really struggling with this if anyone has any ideas ?
Thank you in advance.