Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
Ring Doorbell "{devicename} isn't responding" in Echo Show
When I say "Alexa, show me the FrontDoor " it says "Waiting for ring.com" and then immediately says "Front Door isn't responding". It was working fine yesterday!My suspicion is that this has something to do with Ring's new forced two-factor authentication. I know why you forced it after all the bad headlines but two-factor breaks machine-to-machine linked SaaS like this. Surely you have a plan to fix it?Thanks
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14-04-2020 21:00:25
Responses (32)
- T
I'm also having this problem, been bought the device as a birthday present and only been able to get my alexa show to show and talk to the "front door" once. I just get the 'connecting to ring.com' screen and then it says front door isn't responding. I've disabled the skill a couple of times, checked all my settings on the ring app and alexa app, rebooted my show several times and same message. If I try to answer the doorbell I get that its unresponsive again even tho its chiming. Very disappointed so far.
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23-12-2020 23:26:51
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- J
I've tried all of the above suggestions and cannot get the Amazon Echo Show 8 to connect to my Ring Video Doorbell 3. The device displays but cannot connect to ring.com. The Alexa app is linked on my phone which is linked to the Echo Show. The doorbell shows on the Echo Show Smart Home but never connects. The camera isn't responding and waiting for ring.com. Need help
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27-12-2020 00:43:55
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- K
Same issue here... After 20secs of loading, it says "Umm, Camera is not responding."
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27-12-2020 06:19:35
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- E
I have the same issue between my echo show 5 and my doorbell and spotlight cams. It's a constant issue. Cameras show fine on other WiFi devices . Removing the Alexa skill, restarting devices, and resetting my network have had no effect. Seems like these are the only suggestions for fixing this from ring support. Is anyone going to take a serious look at this?
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30-12-2020 22:08:56
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IdleByte
I just asked to see my front door three times before actually seeing it. I'm wondering if it's related to the ungodly delay between tapping on my phone and the video appearing. My ring has strong signal and is always wired/powered and set to highest of settings and it still takes forever. That delay could be related to this one, after three times it's just in the right place to finally work. 3rd times a charm seems reliable. Just hope people stand out there long enough to get the command out three times...
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23-12-2020 21:40:20
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